Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
How long does it take for my account to become active?Orders (Domain & Hosting) are normally activated within 2 hours after confirmation of...
Views: 233
Are databases available for use on the web server?Yes, we have MySQL on our linux server.
Views: 136
Are there any hidden charges that I should know about?No, there are no hidden charges. We offer genuine hosting deals and services with no hidden...
Views: 152
Can I get shell (telnet) access to my site?For security reasons, we can only provide FTP access to your website. If however you have valid...
Views: 93
Can I upgrade my account?Yes, you can upgrade to any of our packages simply by emailing us at sales@webtions.com with your...
Views: 148
Do I have a control panel for my linux hosting account from where I can manage my site?Yes, you can logon to http://yourdomainname/cpanel and manage your website. Here you will have to...
Views: 124
Do you have a money-back guarantee?Yes, if you are not satisfied with your new account within 7 days of purchase then we will refund...
Views: 95
Do you have ASP/.net support?No, we do not offer ASP or .Net support as our servers run on Linux. We also offer windows...
Views: 141
Do you host Adult, Gambling, Software/File download or Warez web sites?No. Adult-oriented content is in violation of our Terms of Service and Acceptable Use Policies....
Views: 156
Do you host foreign domains?Yes. We host many types of sites both foreign and domestic, and our customers come to us from...
Views: 101
Do you offer a trial packageNo, however if you are unsatisfied with your hosting within 7 days we will refund you in full...
Views: 113
Do you offer any help with the design of client's sites?Yes. We do offer website design services. The charges however are extra.
Views: 125
How long does it take to setup a new account?New accounts are set up in less than 2 hours from the time the payment is confirmed &...
Views: 95
How to move your site to us?Moving to us is easy. 1. If your old account was using cpanel and is still open, there is almost...
Views: 134
How to purchase your own web-hostingPick out a domain name you like and make sure its available. Click on the package you want to...
Views: 112
How to transfer your domain name to usA "Domain Transfer" means to transfer registration of the domain name from one registrar to...
Views: 125
I already own a domain, can I transfer it to a hosting account with Webtions?Yes you can! Please select this option while ordering your hosting plan.
Views: 143
I forgot where my domain is registered. How do I find out?Enter your domain name in the "WHOIS Lookup" HERE. The WHOIS lookup result will either...
Views: 109
My domain is registered elsewhere and I can't log in to the domain account at that domain registrar. Can you change my domain's nameservers for me to work with my hosting account here?No. We cannot directly make the change for you, unless we are listed as a Technical Contact or...
Views: 146
What is shared (virtual) web hosting?Shared (or virtual) web hosting is the most fitting way of hosting for 99% of web sites. It means...
Views: 107
What kinds of domains can you host?We can host .com, .net, .org, .in, .biz, .us, .ca, .cc, etc. as well as domains from anywhere in...
Views: 107
Which web server do you use and their location?Webtions is running the Apache web server, version 1.3.x (Unix). Webtions runs it's Servers...
Views: 138
Who do I contact about problems with my account?You can contact us by emailing support@webtions.com. We will try to respond to all emails within...
Views: 142
Why does my business need a website? Why get my business online? Why is having a web site so important? Here are six main reasons....
Views: 144
Why register a domain name?There's a lot riding on your domain name and the importance of having your own domain name cannot...
Views: 249
Will I be able to access my site for updates 24 hours per day?You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web...
Views: 135
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